Support Options

AdWords Campaign Management

Management of up to 5 Campaigns, each with up to 5 Ad Groups. Initial setup is £150, then after the first month the following package continues.



  • AdWords Campaign Maintenance

  • Monthly Click Reports

  • Keyword Optimisation

  • Competitor Campaign Research

  • Bid Adjustments (to maximise clicks within your budget).


Enhanced Support Contract

If you are a small to medium sized business with a regularly updated website, the Enhanced Support Package is for you.



  • Response to all enquiries within 1 hour (9am-5pm Mon-Fri)

  • 90 minutes support time each month
    (includes making changes to your website and telephone support)

  • Monthly site link check

  • Monthly site traffic statistics and Analysis Reports

  • The latest functional and security updates to your Management System


Pay As You Go 60 Minute Support Credit

For small businesses that require support but not the sort of level that would be require a monthly arrangement. You basically purchase credits, each one is a 60 minute credit. Each time you make a request or submit a ticket then the amount of time to deal with that issue will be given to you in minutes, and once complete your credit will be adjusted. 1 credit is £45 and can last up to 6 months from date of purchase.
You are able to use this time for any support issues relating to your website and any other RM Internet service


  • Response to all enquiries within 1 hour (9am-5pm Mon-Fri)

  • 60 minutes support per Credit
    (includes making changes to your website and telephone support)

  • Site link check - Once every quarter.

  • Site traffic statistics and Analysis Reports

  • The latest functional and security updates to your Management System

  • £45 per 60 minute credit


Standard Support Contract

If you are a start-up or small business, the Basic Support Package is an ideal way for you to keep on top of your website without running up spiralling agency costs, or spending valuable time yourself.



  • Response to all enquiries within 1 hour (9am-5pm Mon-Fri)

  • 60 minutes support time each month
    (includes making changes to your website and telephone support)

  • Quarterly site link check

  • Monthly site traffic statistics and Analysis Reports

  • The latest functional and security updates to your Management System


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